Epic Game Store to offer partial refunds to those who missed sales

The curse of pre-sale purchases is finally ended.

If you purchased a game shortly before it went on sale, you may now get a partial refund on the Epic Game Store.

It’s the curse of deal-hunters worldwide. You finally cave, purchasing that game you’ve been waiting months for, only to find it’s been dropped to half price the following day. Aside from posting grumpy comments online in the hope of some sympathy, there’s very little you can do should this happen. 

However, if your misfortune took place on the Epic Game Store, you may well be in for a pleasant surprise. The update hasn’t been officially announced, but several users have already noted that they’ve been sent an email detailing a partial refund for a game they picked up in advance of a sale. 

The exact message reads:

“You recently placed orders from the Epic Game Store. The price of the game(s) you purchased were recently lowered, so we are issuing partial refunds for the difference(s).”

Epic hasn’t detailed any information regarding the time frame during which you’d need to purchase, which may well be in an effort to stop those who just fall outside the period from complaining. 

Given the system hasn’t received any official announcement, there’s no guarantee that you’ll get a refund if you picked up a game ahead of a sale, so don’t go grabbing everything you can in the hopes of money back. But still, the chance to get partial refunds at all is certainly not going to be a problem for most users.

Epic’s regular refund system was updated earlier in the year, listing a two-week refund period following purchases, provided you have under two hours played. This brought it inline with other digital stores such as Steam, but the new deal of partial refunds is an extra and likely much-appreciated feature.

Associate Editor

Henry Stenhouse serves an eternal punishment as the Associate Editor of AllGamers. He spent his younger life studying the laws of physics, even going so far as to complete a PhD in the subject before video game journalism stole his soul. Confess your love of Super Smash Bros. via email at henry.stenhouse@allgamers.com, or catch him on Twitter.

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